The website dgwebfactory.com provides digital services and products (hereinafter – products), the customer can choose one of the products that can be seen in the “E-store” section of the website dgwebfactory.com or under the products. By selecting and purchasing one of the products, the customer accesses the digital content specified in the specific product purchased and paid for by the customer. The website dgwebfactory.com contains downloadable digital products (.psd files, pdf files, etc.), access to which is provided to customers after receiving payment. The customer can download the purchased pdf materials to his computer. Downloadable products can be found in “My Account” – downloads after payment.

Service provider – dgwebfactory.com (ADIG, Limited Liability Company (SIA), 40103723934, Tukuma district, Tumes parish, “Lejas”, LV-3139).

Customer – a natural person who placed an order on the website dgwebfactory.com

Payment – the amount paid by the customer when making a purchase on the dgwebfactory.com website to access digital resources on the dgwebfactory.com website

1. Subject of the order.

1.1. The customer orders, but the service provider undertakes to provide the customer with access to digital content on the website dgwebfactory.com according to the type of product chosen and paid for by the customer.

2. Rights and obligations of the service provider:

The service provider undertakes:

2.1. Confirm the order and provide the customer with access to the digital content on the website dgwebfactory.com within 24 hours (working days), after receiving the payment in the service provider’s account.

2.2. The service provider reserves the right at any time to add new content and modify existing content on the dgwebfactory.com website at its own initiative, with the aim of improving the quality of the service.

2.3. The service provider reserves the right to send information to customers who have made a purchase on the website dgwebfactory.com in connection with the services.

3. Customer’s rights and obligations:

3.1. The customer pays for the selected product on the checkout page on the dgwebfactory.com website, using a bank payment card, Apple Pay, Internet Banking or other available payments on the dgwebfactory.com website.

3.2. By entering an e-mail when placing an order, the customer agrees to receive news from dgwebfactory.com to the customer’s e-mail specified in the order.

4. Service price and payment procedure

4.1. Before receiving the service, the customer pays the full amount indicated in the product description.

4.2. The customer has the right to purchase additional products at any time.

4.3. If the customer rejects the product, the money for the product will not be returned, in accordance with the fact that all products on dgwebfactory.com are digital products.

4.4. By registering on the website, the customer agrees to these terms and it is the customer’s responsibility to read these terms before making a purchase.

5. Circumstances of force majeure

5.1. The order provider and the Customer are not responsible for non-fulfilment or untimely fulfillment of the obligations provided for in these order terms, if this occurred due to circumstances beyond the control of the Parties, i.e. natural disasters, decrees and regulations of governing bodies, war, strikes, mass disturbances and other events that left direct impact on the ability of the Parties to fulfill these obligations provided for in the terms of the order.

6. Dispute Resolution

6.1. The parties take all possible measures to settle claims and disputes between the Customer and the service provider in the shortest possible time through amicable settlement.

6.1.1. All claims must be submitted in writing to the service provider within 48 hours by sending an e-mail to hello@dgwebfactory.com.

6.2. The Customer undertakes to reimburse the service provider for all expenses related to the examination of an unfounded claim submitted by the Customer.

6.3. The parties have agreed that in the event that it was not possible to reach an amicable settlement on the subject of the dispute, the case will be referred to the courts of the Republic of Lithuania in accordance with the legislation in force in the Republic of Lithuania.

7. Payment

7.1. The customer can pay for orders with a credit card (Visa, MasterCard) using the payment system to which you will be redirected during the subscription purchase (registration). All prices shown in the e-shop are in euros, the price includes VAT. VAT is displayed on the order page when selecting a country. The payment is made outside the e-store – in the secure payment environment of the respective service provider (Stripe).

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